2026 Qualiti7-PeopleCert Webinar Series - AI Native Organization - Session 3
Virtual Event
August 27th 2026
12:00 pm – 1:00 pm (EDT)
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Webinar titles: Build Governance That Enables AI
NOTE: To attend the webinar, attendees will need to create account on the MeltingSpot broadcasting platform.
Abstract/description for each session:
The question isn't whether you need AI governance, it's whether your current governance can scale to meet demands of AI.
This session highlights how ITIL can contribute to a practical framework that enable CIOs, risk officers, and compliance leads to oversee AI adoption, management and use.
Webinar titles: Build Governance That Enables AI
NOTE: To attend the webinar, attendees will need to create account on the MeltingSpot broadcasting platform.
Abstract/description for each session:
The question isn't whether you need AI governance, it's whether your current governance can scale to meet demands of AI.
This session highlights how ITIL can contribute to a practical framework that enable CIOs, risk officers, and compliance leads to oversee AI adoption, management and use.
David Cannon co-authored the ITIL publications Service Operation, (2007) Service Strategy (2011), Digital and IT Strategy (2020) and Acquiring and Managing Cloud Services (2021), and Strategy (2026). He has led consulting practices at Hewlett-Packard, BMC Software, and Forrester Research. David is a co-founder of itSMF International and recipient of the itSMF Lifetime Achievement award. Today he is Senior Director of ITIL at PeopleCert.
Adam Griffith - PeopleCert
Jean-Claude - Qualiti7
Jean-Claude Beaudry is the Founder and Principal Partner of Qualiti7, a Canadian consulting and training firm specializing in IT Service Management (ITSM), governance, and digital transformation. With nearly three decades of experience across telecommunications, education, healthcare, aerospace, municipal, and financial sectors, he has helped organizations improve service delivery, governance, and operational performance through the adoption of ITIL®, SIAM, DevOps, and related best practices.
Recognized as an ITSM thought leader, Jean-Claude is an ITIL® 4 Master, PRINCE2® Agile Practitioner, DevOps Leadership professional, and BRMP-certified advisor. He is also the founder of the iQ7 Conference, an international forum dedicated to advancing knowledge sharing and innovation in service management and governance. Through consulting, training, and speaking engagements, he continues to help organizations bridge strategy, governance, and operational excellence.
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